Chapter 1


1. What is e-commerce?Electronic commerce, commonly known as (electronic marketing) e-commerce or eCommerce, consists of the buying and selling of products or services over electronic systems such as the Internet and other computer networks. How does it differ from e-business?Ebusiness goes far beyond ecommerce or buying and selling over the Internet, and deep into the processes and cultures of an enterprise. Where does it intersect with e-business?At the time of the sell.

2. What are some of the unique features of e-commerce technology-? Ubiquity, global reach, universal standards, interactive and information density and richness.


3. What is Web 2.0?The term "Web 2.0" (2004-present) is commonly associated with web applications that facilitate interactive information sharing, interoperability.  Give examples of Web 2.0 sites and explain why you included them in your list. Blogger.com is the biggest that I know of.

4. Give examples of B2C, B2B, C2C, and P2P Web sites besides those listed in the chapter materials.where omline individuals try to reach individual customers.


5. What factors will help define the future of e-commerce over the next five years?the advancement of technology and how we use it.

Chapter 2


1. What are the eight key components of an effective business model?value proposition, revenue model, market opportunity, competitive enviroment, competitive advantage, market strategy, organizational develoment.
2. Describe the five primary revenue models used by e-commerce firms.advertising, subscription, transaction, sales revenue , and affiliate revenue.
3. Why is targeting a market niche generally smarter for a community provider than targeting a large market segment?because that niche will sell determining what will and won't sell in the future.

4. Besides the examples given in the chapter, what are some other examples of vertical and horizontal portals in existence today?gmail, facebook,etc.

5. What are the major differences between virtual storefronts such as Drugstore.com and bricks-and-clicks operations such as Walmart.com? What are the advantages and disadvantages of each?

Chapter 3




1. Why isn’t the Internet overloaded?The net isn't slowing down, and nearly no technical experts believe major "overload" problems likely on the backhaul, core, or decent local loop. Wireless is a tougher question, and small outfits are squeezed, but 90+% of U.S. Internet traffic is carried by large outfits who all say there is no such problem nor one likely in the foreseeable future. Traffic is going up fast, Moore's Law has been allowing carriers to affordably add capacity about as quickly, and speeds across the net are generally going up.

Will it ever be at capacity?In this research study, Nemertes performed an independent in-depth analysis of Internet and IP infrastructure (which we call capacity) and current and projected traffic (which we call demand) with the goal of understanding how each has changed over time, and determining if there will ever be a point at which demand exceeds capacity.

2. Compare and contrast intranets, extranets, and the Internet as a whole.The term "intranet" is somewhat misleading conceptually, because it invites a contrast to the term "Internet." The real contrast is with the World Wide Web--an important distinction, because "Internet" focuses on physical and technical networks, while the Web focuses on the set of content accessible on that physical and technical infrastructure.


3. What are some of the challenges of policing the Internet?The theater that is so easily accessible anyone can access it and anyone can put up a website dedicated basically to whatever they would like.

Also Internet users believe they are anonymous on the Internet (although they are not) so this feeling of anonymity causes people to do, say and be a part of things they would not otherwise.

Who has the final say when it comes to content?There's no "big brother" internet moderator. No one's going to take down a paid website. Free websites have to abide by the terms of use. If you're posting to a website that isn't yours, the moderator of that website has the final say in what goes up.



4. Why was the development of the browser so significant for the growth of the Web?m It gave way to the biggest innvation in our lifetime. There are so many browsers we can't count them . Name and describe five services currently available through the Web.

6. What are at least three new services that will be available through the next generation of the Internet?internet calling and video chat.


Chapter 4

1. Name the six main pieces of the e-commerce site puzzle.planning, sdlc, buisness objectives,system functionality, information requirements, physical design.
2. Define the systems development life cycle and discuss the various steps involved in creating an e-commerce site.this is the methodology for understanding the buisness objectives of any system and designing the appropriate solution.

3. What are the three main factors to consider when choosing the best platform for your Web site?design specs, physical design and logical design.

4. Why is Web server bandwidth an important issue for e-commerce sites?this is how much the wbe site can handle and remain stable.

5. Compare and contrast the various scaling methods. Explain why scalability is a key business issue for Web sites.

6. What are the eight most important factors impacting Web site design, and how do they affect a site’s operation?

7. Name and describe three tools used to treat customers individually. Why are they significant to e-commerce?

8. What are some of the policies e-commerce businesses must develop before launching a site and why?